ERDEMIR provides before and after sales technical support with its experienced technical personnel.

ERDEMIR organizes informative sessions about its sales services, products and their applications at its premises when requested.

Claims and suggestions by our customers are considered within the scope of our existing system and necessary steps are taken accordingly.

ERDEMIR continuously improves its line of existing products, furthermore with the intention of meeting new product related demands; new products are offered to our valued customers through cooperations and ERDEMIR's New Product Design and Development Programs.

ERDEMIR presents Test Certificates to its customers by conducting Mechanical and Chemical Tests in accordance with the customer requests.

ERDEMIR can manufacture products with very low tolerances with the tendency of meeting customer's demands and necessities.

ERDEMIR manages the Packaging Process according to both the type of the product to be shipped and the type of transportation to be used. Different types of Packaging are available at ERDEMIR aiming to ensure the best protection possible. Besides variety of packaging types are used referring to the customer requests.

ERDEMIR provides its customers with the appropriate Test Certificates and Packing Lists after the shipment.

Regarding the Terms of Delivery, ERDEMIR exports its products on FOB and CIF bases using its own port of shipment. (ERDEMIR Port)